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FAQ

  • Do I need an appointment to visit?
    To ensure you get our full attention we work by appointment only, giving each bride-to-be their own one on one consultation. Please call or email us to book in your preferred date and time.
  • What is the charge for a consultation appointment?
    There is a $50 charge for an initial wedding dress consultation. A follow up appointment is free.
  • How long does a consultation take?
    We book wedding dress consultations in for an hour. We find that there is usually time for you to try on up to 8 bridal gowns, depending on how long you have each wedding dress on for. We love to spoil our brides and create a nice and relaxing environment so we provide light refreshments and nibbles for your visit.
  • Can I take photos in my appointment?
    We do not allow photos during consultations or fittings as we find this can misrepresent how your dress may look on you when finished.
  • Do I need to bring anything to my consultation?
    We suggest wearing nude or light coloured underwear and a strapless bra if you have one. You are more than welcome to bring shoes of your own to try on with the dresses. We also ask that you wear minimal make-up so we are able to keep our dresses looking beautiful for other brides to try on.
  • Is there parking located nearby?
    There is street parking directly outside the boutique and along Jackson Steret.
  • How many people can I bring to an appointment?
    Our boutique comfortably seats 5 people, including you. We suggest only bringing your closest friends or family, those whose opinions you value the most.
  • Can I skype/facetime in my appointment?
    Yes you are welcome to involve your overseas relatives and friends. We understand that they may not be able to make it to your appointment so whilst you cannot take photos you can skype or facetime your loved ones.
  • Do you have a cancelation policy?
    As we work by appointment only, if something has come up and you need to cancel or move your appointment we ask that you kindly give us at least 48 hours' notice.
  • What is the price range of your dresses?
    Our wedding dresses range from $1600–$4,000 with most of them being between $2500 and $3500.
  • What sizes are our dress samples in?
    We have dresses in our boutique to try on in sizes 6 through to 22. However, most of our dresses are between sizes 10 and 16. As we make all of our dresses in-house we are able to create your dress in any size required.
  • How long does it take from when I order a dress to when I receive it?
    We require 12 weeks to make a dress We suggest ordering at least 6 months out from your wedding date to allow time for alterations. If your dress is being shipped to you then allow an extra two weesk for shipping. I you require a shorter timeframe we may be able to make it work. Please give us a call or email and we can let you know whether we can meet your wedding date.
  • Do you make custom wedding dresses?
    We love to customise our dresses to suit you, and you are welcome to mix and match elements of your favourite Sally Eagle dress styles to create something that feels unique to you.
  • Do you include alterations in the price of your dresses?
    Alterations are not included in the price of the dress. In order to ensure the perfect fit, we recommend you see an alterations specialist. We can provide contact details if you would like our favourites.
  • Do you ship internationally?
    Yes we do! We will ship your dress to you wherever you are based around the world.
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